One of the requirements of successful institutions is the existence of effective and influential leaders who can manage the institution. Therefore, they must rely on the qualified and trained human element, considering their needs and working to develop them permanently and continuously. Through planning, identifying and providing the university's needs of skilled and efficient human elements within the criteria and proportions.
The global level of higher education cadres, representing the ratio of members of the administrative body to the academy (1:1.85), In addition to providing it with faculty members from graduates of prestigious international universities, so that the percentage of graduates from these universities reached (60%) of the total teaching staff working at the Hashemite University, so that the United States of America occupies a percentage (34%), followed by Britain (16%) Then Canada (6%) and Germany (4%), while the percentage of Jordanian university graduates (29%) of the total number of faculty members who contribute to the enrichment of the university and its various departments with an academic apparatus in which the percentage of faculty members who obtain a doctoral degree is represented (75%), followed by (15%) of holders of a master's degree, and (6%) of holders of clinical specialties in human medicine certificates, in addition to a number of research and teaching assistants whose percentage reaches (4%), which leads to opening and expanding horizons of knowledge and creativity among university students and the impact on the surrounding community, so that the university is a center for intellectual radiation, not just for receiving knowledge.

As well as providing them with qualified and trained administrative expertise and competencies to increase the level of employees' performance and increase the ability and desire of individuals to work through development, discrimination and upgrading the tasks and duties of the jobs they perform and following up and taking care of their employment affairs represented in appointment, promotion, transfer, secondment, determination of salaries, bonuses and incentives, and their participation in social security and insurance On their lives and medical insurance, the percentage of university employees with a first university degree at a minimum is approximately (45%) of the total number of members of the administrative body.
The department also works on developing the skills of workers through continuous training to face modern developments in administrative sciences and to obtain specialized competencies and skills. It is also working to find and develop appropriate work mechanisms that help to simplify procedures so that the department worked on preparing an advanced training plan for university workers, which was represented in qualification courses for secretaries and in the fields of modern administrative sciences, in addition to basic and advanced English language courses.