About us

The Health Insurance Department was founded in 2016.  It includes in its organizational structure divisions belonging previously to  the Financial Affairs Unit and the Human Resources Department, which were entrusted with  the health insurance work which is currently entrusted to the department. The department also includes in its organizational structure the Contributions Division and the Accounting Division. Audit division was subsequent added to the  department's organizational structure.
 All of this is in accordance with well-studied regulations and instructions that are being revised in accordance with the requirements to keep pace with the needs and aspirations of the best services for workers and their subscribers and beneficiaries of health insurance.
First: Functions of the Department's Administration:
Managing health insurance funds.
Submit financial reports to higher management.
Carry out the functions of the secretariat of the health insurance committee concerned with the appropriate arrangements for the administration regarding the developments and requirements of health insurance.
- Following up on concluding agreements with external agencies, following up on their implementation, and submitting financial notes and appropriate recommendations regarding them.
Second: Contributions Division:
This division carries out all the requirements of administrative health insurance for employees in terms of issuing cards to subscribers, beneficiaries, and dependents. It is concerned with the beneficiaries, the children and wives, the parents, the employee’s husband if he is not working. 
Third: Accounting Division:
since financial business in all aspects of life is the most important part in its management, the Accounting Division has been maintaining the department's work in terms of financial aspects. It is concerned with  disbursing all financial belongings for health insurance, including financial dues to contracted hospitals, in addition to the dues of subscribers who benefit from treatment services outside the contracted medical network. It is also concerned with  balancing the amounts of the students' treatments owed on their financial balances with the Financial Affairs Unit. All this is done after receiving the claims and bills audited by the Health Insurance Committee or whoever it delegates, in compliance with the applicable regulations and instructions. 
Fourth: Auditing Division:
After all that work, everything mentioned (financially and administratively) is audited in the Audit Division, which includes an experienced staff with experience in auditing and financial and administrative issues.
Fifth: Medical Procedures Follow-up Division:
It is a newly created division, and it has not been provided with the medical staff or activated its work. It will  communicate with all service providers (contracted parties), to form a contact with them in terms of providing them with routine medical approvals, and answering inquiries from them regarding subscriptions or expired cards.
Sixth: Hospital Follow-up Division:
It is also a newly created division, and it has not yet been equipped with a cadre to carry out its tasks. This division is responsible for following up all hospital’s belongings, such as pending medical bills that need to be discussed, and it is also concerned with following up contracts with  hospitals, amending their terms in case of need, and adjusting their dates.
These aforementioned works are linked together harmoniously to form the basic structure of  health insurance management of the Hashemite University, which seeks to be an example in providing and improving curative and insurance services to employees and their beneficiaries.