From e-service quality to repurchase intention: the mediating roles of e-customer satisfaction and e-WOM
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Author Name : |
ALA' OMAR ALHAJ MAHMOUD DANDIS |
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Title : |
From e-service quality to repurchase intention: the mediating roles of e-customer satisfaction and e-WOM |
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Journal : |
TQM Journal |
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Year : |
2026 |
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Research Area :
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Service Marketing; E-Service Quality; Repurchase Intention; E-Customer Satisfaction; E-WOM
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Journal URL :
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