The Impact of Chatbots on Customer Experience in e-commerce: Examining Responsiveness, Ease of Use, and Personalization
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Author Name : |
FAYEZ BASSAM FAYEZ SHRIEDEH |
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Title : |
The Impact of Chatbots on Customer Experience in e-commerce: Examining Responsiveness, Ease of Use, and Personalization |
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Journal : |
Journal of Logistics, Informatics and Service Science |
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Year : |
2025 |
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Research Area :
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digital marketing
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Journal URL :
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Visit Url
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