The Impact of Chatbots on Customer Experience in e-commerce: Examining Responsiveness, Ease of Use, and Personalization
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Author Name : |
KHALED M.K ISMAIL ALSHAKETHEEP |
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Title : |
The Impact of Chatbots on Customer Experience in e-commerce: Examining Responsiveness, Ease of Use, and Personalization |
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Journal : |
Journal of Logistics, Informatics and Service Science |
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Volum Number : |
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Year : |
2025 |
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Pages : |
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Research Area : |
digital marketing |
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URL : |
Visit Url |
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Link to Paper : |
View Paper |
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